Gift Cards, Discounts & Promotions

You can buy a gift voucher from the accessories page on the website. Gift cards are not physically sent, you will receive a confirmation email with your gift card code.

The gift cards are valid for 1 (one) year after purchase. Unless mentioned otherwise.

No, the amount you spend has been deducted from your gift card balance. You can use the same gift card code for a new order you place.

Yes, this is possible.

Yes, this is possible

No, this is not possible. If your order contains more items than just the gift card, the discount will be deducted from these items and not from the price of the gift card.

Orders paid with a gift card will be refunded to the gift card. If you used split payment, the refund will be credited to the gift card first and the remaining balance will be credited back to the other payment method originally used within 3-7 business days.

We offer additional discounts to our customers.

- Only one discount code can be used at checkout.
- All discount codes are excluded from being used on E-gift cards.
- Discount codes may not be able to be used in addition to any current promotions and we’re unable to apply any codes once your payment has been accepted, so don't forget to add the discount before checking out.

Refunds when using a discount code

Any discount codes used with an order will be split evenly between items as a percentage. So when a refund is processed, you will receive the discounted price as a refund.

Can I get a price adjustment on an item i've already purchased?

As an online retailer, our prices will occasionally change depending on demand, stock levels and sales. This does mean that items can change price after you've purchased them.

Unfortunately, we're unable to adjust any prices or offer a refund or credit for the difference in price once an order has been placed.

Sadly, we're also unable to retrospectively apply a discount code or gift card to an order that’s already been placed.

How the promotion works:

• - Customers must add three (3) eligible products to their cart to qualify for the Promotion.
• - The lowest-priced eligible product in the cart will automatically be discounted to free at checkout.
• - The Promotion cannot be combined with discount codes or other promotional offers.

Order Modifications:

• - Once an order has been placed, the products selected at checkout are final.
• - Products cannot be added to an existing order after checkout, and promotional eligibility is determined solely by the products present in the cart at the time of purchase.
• - Customers wishing to purchase additional products must place a new order.

Returns & Exchanges:

• - If you return one or more products from a promotional order, the refund amount will be adjusted to reflect the Promotion.
• - The free product cannot be refunded or exchanged for store credit or cash.
• - If you return one of the paid products but keep the free product, the refund will be reduced by the value of the free product.
• - Products received as part of a Buy 2 Get 1 promotion may be exchanged only for a different size. Exchanges for another product are not accepted.

Take advantage of our 1+1 free promotion: buy 2 products and only pay for 1.

To qualify for this promotion, you must add at least 2 eligible products to your shopping cart. The lowest-priced product will automatically be applied as the free item at checkout.

Please note:

• - If you add only 1 product to your cart, the promotion will not apply and no free item will be included.
• - The discount will be automatically visible in your shopping cart once you have added 2 or more eligible products.

This promotion is valid while stocks last.

Orders that reach a certain order value may qualify for a free gift. The minimum order value required will be specified on our website.

Free gifts are only available while the promotion is active and while stocks last. The free gift cannot be exchanged for cash, discounts, or any other compensation.

If an order is partially returned and the remaining order value falls below the minimum threshold required for the free gift, we reserve the right to request the return of the free gift or deduct its value from the refund.

With the giveaways on our social media you have a chance to win e-gift cards and items from our webshop.

The e-gift cards won will be sent by e-mail after we have received the details of the winner.The e-gift cards are valid for 1 to 2 months, depending on the type of giveaway. Purchased items that are returned will be refunded as an e-gift card. E-gift cards cannot be exchanged for cash.

The items won will be sent by post after we have received the details of the winner. Won items cannot be returned or exchanged for other items.

If you are not satisfied with your order or the size is not right, you can of course return it within 14 days. It is possible to exchange an item for a different size of the same product.

Please note:

1) With the promotion, 1+1 free item, 1 returned product is not eligible for a refund.

• - Are you returning only one of the two items? Then no refund will be made.
• - Are you returning both items? Then you will receive the purchase amount of the paid product back.

2) With the promotion, free gift at a certain amount. If you return a part of your order and the total drops below the amount for getting the free gift, the free item will no longer qualify as a free gift. In that case, you can either return the free gift as well, or the value of the free gift will be deducted from your refund.

Do you have any questions about this promotion or are you unsure about a product? Our customer service will be happy to help you!