You have 14 days from the delivery date to send back your order.
If your item doesn’t meet expectations, you can return it as long as it meets our return guidelines.
Returns must be sent back within 14 days from the delivery date.
You are responsible for arranging and paying your return shipment.
Items must meet our return guidelines to be accepted.
Keep proof of postage and tracking until your refund is confirmed.
Athletic Bee Returns
Kreekweg 8B
3133 AZ Vlaardingen
The Netherlands
(Please ensure your return has tracking.)
Visit our return portal using your order number and email.
Follow the steps and select your preferred carrier.
If no label is available for your country, please ship via your local post office.
Once your parcel shows as delivered, please wait — returns are processed within 14 business days, and we will email you when completed.
Refunds are issued to your original payment method or as store credit.
Once approved:
Refunds are processed within 10 business days
Your bank/card provider may take additional time to clear funds
If more than 15 business days have passed since approval, contact support@athleticbees.com with:
Order number
Proof of postage
Tracking number
We only accept returns when:
Clothing tags are attached (or included in the package if detached)
Items are unworn, unwashed and in original bags
No marks, stains, deodorant, makeup/tan, pet hair or odours
No missing parts (pads, drawstrings, buttons)
No pilling/snags
No abnormal wrinkling
If items do not meet these requirements, your return will be rejected and you’ll be notified.
Exchanges are possible for size only — not colour or different items.
If you receive a damaged or faulty item, contact us within 7 days at support@athleticbees.com with:
Name & email
Order number
Item name
Photos of the defect, including logo area and inside size label
Hold onto the item — do not send it back until our customer service team instructs you.
If you return:
Only one item → no refund is issued
Both items → you receive a refund for the paid item
Exchanges for size only are possible
Contact customer service if you need help choosing the right size.
